Privacy Policy

Europa School of English takes your privacy very seriously. This Privacy Policy explains how we ensure information about you is kept confidential.

Statement

The purpose of this policy is:

Europa is committed to ensuring the privacy of all of our customers and partners and promises to maintain all of our third party data in line with current official guidance.

Data Subjects

We collect and keep data on the following data subjects:

We collect different types of personal information for six main reasons:

  1. So that students can enrol on a course of study with us.
  2. So that we ensure we are complying with the law.
  3. To help us to monitor and improve the services we offer
  4. To keep students up-to-date about the courses they have enrolled for, or services they have bought.
  5. To fulfil contracted services.
  6. If we have permission from the user, to market courses and services to them.

Our commitment to privacy:

We collect information:

  1. when students enrol for a course
  2. when homestay providers, agent representatives, ETOs or sponsors work with us
  3. when we engage teaching or support staff
  4. through cookies on our website

The legal bases for collecting and processing data are:

We will keep data for up to 3 years after a student’s course has finished/a member of staff contract has ended/a homestay relationship or agent/ETO/sponsor relationship. has terminated. After this time, the data is managed to make sure that it is either erased from our system, or minimised and kept for legal reasons.

Europa School of English does not sell data at any time, for any reason.

Anonymous information

We may use your IP address to help diagnose problems with our server and to administer our websites. We may also aggregate statistics about our customers, sales, traffic patterns and related site information for internal research purposes only, but these statistics will include no personally identifying information.

We also use cookies to recognise users who have previously visited our websites, or who have arrived at our websites from certain sources such as emails and web adverts. These cookies are used to assist us in providing a more tailored service to our customers, but they do not contain any personal information.

Collecting IP addresses and using cookies are standard practices on the Internet and are carried out automatically by many websites. If you have any further questions relating to this Privacy Policy or how we use the personal information we have about you, please contact us.